| Title | : | Public Administration Reformation |
|---|---|---|
| Author | : | Yogesh Dwivedi, Mahmud Shareef, Sanjay K Pandey & Vinod Kumar |
| Release | : | 2013-11-12 |
| Kind | : | ebook |
| Genre | : | Industries & Professions, Books, Business & Personal Finance, Management & Leadership, Nonfiction, Social Science, Politics & Current Events, Professional & Technical, Medical |
| Size | : | 5624739 |
| In an attempt to instil trust in their performance, credibility, integrity, efficiency, cost-effectiveness, and good governance, many public organizations are in effect viewing tax-paying citizens as consumers. Little research exists to explore synergies between the market economy, public administration reformation, and their complex bilateral effects. This book takes a timely look at the heightened need for public administration reform as a result of the economic challenges currently faced by nations across the globe. In particular it explores the roles of eGovernment and a citizen-centric focus in this transformation. Public Administration Reform examines several commonly-held assumptions about public administration: the public sector is slow and bureaucratic; government employees are frequently disengaged; and government agencies are sometimes wasteful. eGovernment is proposed as a key tool in the improvement of both public services and reputations of public organizations. |
