| Title | : | Be a Star with Your Customers and Keep Them Forever: Moments of Magic® |
|---|---|---|
| Author | : | Shep Hyken |
| Release | : | 2010-11-10 |
| Kind | : | audiobook |
| Genre | : | Business & Personal Finance |
| Preview Intro | |||
|---|---|---|---|
| 1 | Be a Star with Your Customers and Keep T | Shep Hyken |
| Based on Shep's highly rated book “Moments of Magic”, Shep focuses on the concept of creating a Moment of Magic™. Shep covers ten specific strategies and concepts in this highly entertaining recording that will help YOU look like a star in your customers' eyes. This is a must-have audio for anyone looking to boost their customer service skills, as told by one of the leading authors and Wall Street Journal best seller. |
