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Popular by Paul P Maglio Cheryl A Kieliszewski James C Spohrer Kelly Lyons Lia Patrcio Yuriko Sawatani
Handbook of Service Science
Paul P. Maglio, Cheryl A. Kieliszewski & James C. Spohrer
Handbook of Service Science, Volume II
Paul P. Maglio, Cheryl A. Kieliszewski, James C. Spohrer, Kelly Lyons, Lia Patrício & Yuriko Sawatani
